As the Student Affairs Administrator, Jacqueline is responsible for advising RDI majors and minors and coordinating undergraduate and graduate student programs and courses. Prior to joining RDI, Jacqueline was the Assistant Director of Student Affairs at the Center for the Study of Race, Politics, and Culture, providing oversight for the Critical Race and Ethnic Studies program. She has also worked at the UChicago Collegiate Scholars Program as the Manager of College Advising, and in the College as the Director of the Chicago Academic Achievement Program and an Academic Adviser. In that role, she was one of the founding staff members of the Center for College Student Success, a resource for first-generation, lower-income, and immigrant students.

She holds a BA in English from Baldwin Wallace University and an MS in Higher Education Administration and Policy from Northwestern University.